User Management Dashboard
When a new user is created, they will receive an email with a link for them to set a password. This combination of username and password will be the user's CSI Sign-in Credentials and can be used to sign into the CSI Customer Center and CSI products that use Cloud Sign-in licensing.
Companies who have federated their identity platform with CSI still have to add their users to their customer account. Federated users will not set a password when their user account is created and will instead use their company credentials when signing in.
CSI supports federation with the following identity platforms/standards: Microsoft Active Directory (Azure Active Directory, Active Directory, ADFS, AD/LDAP), Google Workspace, OpenID Connect, Okta, PingFederate, and SAML. Information and instructions for federating your company's identity platform with CSI’s can be found on the Federated Identity FAQ page.