If you have been issued an activation key by CSI, please install or update the Sentinel RMS License Manager and/or Sentinel RMS Utilities by running the CSI Installation Wizard on your server.

 

Instructions below are for users who have been emailed a license file (manual license) by CSI. 

Manually Installing Sentinel RMS License Manager and Sentinel RMS Utilities

Specific product versions require the latest version of the Sentinel RMS License Manager.

Manually Upgrading Sentinel RMS License Manager and Sentinel RMS Utilities

Specific product versions require the latest version of the Sentinel RMS License Manager. To upgrade your current License Manager, please proceed with the following (usually takes less than 5 minutes):

  1. Please uninstall your current version of Sentinel RMS License Manager from your Control Panel (two versions of the License Manager cannot reside/run on the same machine).
  2. Download the latest version of the License Manager from here on to your server and install.
  3. Once the License Manager is installed, please download and install the latest set of Utilities (license management tools) from here. This will automatically update any previous version of the Sentinel RMS Utilities installed.

Please note licenses will be temporarily unavailable during the uninstall and reinstall process so it is advisable to notify any software users.


Please note legacy versions of CSI programs using LM 7 licenses cannot be hosted on the latest versions of the License Manager. You must maintain a separate server for hosting the LM 7 licenses.

If you are also hosting licenses from a different software vendor on Sentinel RMS License Manager, please confirm with the vendor that their licenses are supported for License Manager v8.6.

See also