Overview

Web-activated licensing starts with the sales order. As a part of the sales order, the user needs to provide a licensing contact. As soon as the order is complete, the licensing contact receives an Activation Key by email that they enter into the software during or after the installation process.

More specifically, the user runs a license activation tool that is provided with the installation and copy/pastes in the key. This tool then generates a locking code, transmits it over the internet to a license generation server, which in turn sends a license file back to the user’s machine and adds it to the installation.

The locking code is based on multiple hardware characteristics. Computer Key (USB key) is no longer needed or supported for Web-Activated licensing.

License activation, deactivation, reactivation and renewal

Standalone licensees run the StandAloneKey license activation tool to activate, deactivate, reactivate, and renew their web-activated license. This tool can be found in the CSiLicensing subfolder of the product installation, and a shortcut is provided on the Windows Start menu. The activation key is only required to activate or reactivate a license. Users should always deactivate their license before uninstalling the software product.

Troubleshooting standalone license problems

Please refer to the [Licensing errors and their resolution] article for troubleshooting instructions specific to each error code.

The methods for diagnosing and solving licensing problems for web-activated licensing remain the same as for conventional licensing. A valid "lservrc" license file is still required in the installation folder.