When I run WechoID.exe program, Computer ID box is not available or my machine does not recognize CID key?

The most common reason the license is not found is that your computer does not recognize the Computer ID key, or CID key  To check this, remove all hardware devices except the parallel port CID key (or the USB CID key, depending on which was sent to you) and then run WechoID.exe also located in the program folder defined above.  This will bring up a window as follows:

If the Computer ID check box is grayed out as in the above example then your computer cannot recognize the CID key and your license won’t work.

The Sentinel System Driver necessary to recognize the CID key is automatically installed when the CSi program is installed from the CD browser.  If the program is not installed from the browser but run as Setup.exe then you will need to install the Sentinel System Driver manually.  The installation for it is located in the KeyDriver folder under the CSi program folder or can be downloaded form Safenet website.

Remove any USB keys you might have attached to your computer and then double-click on setup.exe to install the driver. This is a one-time installation. You should not need to perform the installation again unless you uninstall it. If you get no error messages, re-boot your machine. The setup is now complete.