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(3) Download the latest installation files for the program from the Customer Support Portal at https://support.csiamerica.com or use the Installation Wizard available from http://www.csiamerica.com/go/installation-wizard
(4) Reinstall the program using the setup files downloaded as above.
The following Microsoft Knowledge Base Article has some additional information on the subject:
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/how-to-fix-side-to-side-configuration-error/e4dae74c-8e7e-434f-aec8-dd1462f8231b
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