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Overview
To obtain an activation key(s) to license your product(s) - web-activated licensing starts with a sales order. As a part of the sales order, the user will provide a licensing contact, who will receive the Activation Keys by email once the order is complete. Multiple emails may be received as different activation keys are generated for each product/version/level. These emails should be saved as they contain your activation keys which are required to license your product. The email also contains instructions to download and install the License Manager, Sentinel RMS Utilities and the product, along with activating the licenses.
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Users are encouraged to always use the latest set of Sentinel RMS Utilities, which can also be downloaded from the following direct link: Sentinel RMS Utilities
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The License Manager (+ Sentinel RMS Utilities) can be installed on a physical machine as well as a virtual machine. For virtual machines, clustered environments may require a different licensing model, therefore please notify our sales associates when placing an order.
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Web-activated network licenses use NetKey.exe to activate, deactivate, reactivate, and renew the licenses on the license server. Instructions on how to use NetKey.exe and where it can be found are detailed on in the Network License Activation, Deactivation and Renewal article.
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Troubleshooting network license problems
Please refer to the Licensing License errors and their resolution article for troubleshooting instructions specific to each error code.
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- Web-Activated Licensing FAQ
- Error 'Port 80 (or 443) is not responding' when running activation tool for web-activated licenses
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Related Emails:
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