...
Issues
...
associated
...
with
...
...
installation
...
may
...
be
...
resolved
...
by
...
installing
...
the
...
latest
...
software
...
version
...
through
...
the
...
following
...
process:
...
- Backup
...
- the
...
- license
...
- file.
...
- Uninstall SAP2000 using the Add/Remove
...
- Programs
...
- feature
...
- within
...
- the
...
- Control
...
- Panel.
...
- Delete the installation folder,
...
- typically
...
- located
...
- under:
...
- C:\Program
...
- File\Computers
...
- and
...
- Structures\SAP2000
...
- [
...
- v
...
- ]
- ]
- Delete the User Setting folder, located under:
- C:\Users
...
- [UserName
...
- ]\AppData\Local\Computers
...
- and
...
- Structures
...
- (for
...
- Windows
...
- 7
...
- or
...
- Vista
...
- )
- C:\Documents
- )
...
- and
...
- Settings
...
- [User
...
- Name
...
- ]\Local
...
- Settings\Application
...
- Data\Computers
...
- and
...
- Structures
...
- (for
...
- Windows
...
- XP
...
- )
- )
Download the standalone installation using the link provided by CSI, then install SAP2000.
After installation, the default trial license file (lservrc), located within the installation folder, must be replaced with the license file provided by the CSI Licensing Department such that the software uses the permanent license file.
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Related Incidents:
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