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If users have a Socks proxy server, such as IBM WebSphere Application server setup as a proxy server, they should check it has been set to allow access to SSL port 443.
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Related Incidents: - Incident 50993: Error 403 when using activation tool for web-activated license
- Email Error 403: (dk → ok, 2/19/2013, ID 10747977)
- Incident 51882: Error 403 resolved by unblocking port
- Email Error 403 resolved by unblocking port: (jt → ok, 3/8/2013, ID 10747985)
- Email Activation Error - Cannot connect to the Activation server!: (mw → ok, 4/2/2013, ID 10748489)
Related Emails: - Email Config files to use ports 80 and 443: Discussion that ports 80 and 443 being used instead of ports 8080 and 8443 and email providing NetKey and StandAloneKey config files that will force the program to use ports 80 and 433 (fh → ok, mw, 3/28/2014, ID 13402504)
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