What is federated identity?
Federated Identity gives customers the option to use their own familiar company credentials to sign into CSI software and website instead of using their CSI sign-in credentials. This is sometimes referred to as SSO (Single Sign On). To implement, the company will have to federate their identity platform (IdP) with CSI’s identity platform. Once setup, all contacts with federated email domains will automatically be redirected to their IdP for authentication.
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What happens if a new user authenticates via federated identity and does not exist in the CSI Database?
New user will receive an error message after signing in to let them know to contact their IT team. Their Customer Account Administrator(s) will have to add the user to the CSI Database via the User Management Dashboard. Does CSI support SCIM Provisioning to keep a customer's IdP in sync with CSI's database?
CSI currently does not support SCIM provisioning, but it is on the roadmap for 2024.
How to get started?
Please follow the instructions below for the identity provider you have. After completing the steps in the instructions, contact identity@csiamerica.com to set up a call with CSI to complete the final steps.
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- Set up an Okta OIDC app integration
- Select OIDC as the Sign-in method.
- Select Web application as the Application type, and set the following parameters:
- Name of your application
- Sign-in Redirects URI: https://identity.csiamerica.com/login/callback
- Trusted Origins: https://identity.csiamerica.com
- Record the Client ID and Client Secret that Okta generates for your app integration.
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