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For users requesting licenses for older product versions (ETABS v9.5, SAP2000 v15, CSiBridge v15, SAFE v12, CSiCol v9, Perform3D v7 and earlier), please email please email support@csiamerica.com for assistance.
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The following resources are available for troubleshooting problems related to standalone licenses:
- Licensing errors and their resolutions
- License Trouble Shooting Guide - Standalone - Disk ID.doc.doc - MS Word file available from CSI ftp site
- License Trouble Shooting Guide - Standalone - CID key.doc - MS Word file available from CSI ftp site
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