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Can customers who choose to setup federated identity still use the User Management Dashboard (UMD) to bulk import contacts to into the CSI database?
Yes, you can still import your your contacts in bulk using the UMD. When customers authenticate through federated IdP, they will be connected based on the user's email address.
If What happens if a new user is authenticates via federated identity , how are they added to and does not exist in the CSI Database?
New users that authenticate via federated identity will be added on the fly to the default customer that is specified during federated identity setup. The new user will be giving assigned the customer's default role and added to the customer's default license group. The default role and default license group can both be found, and changed, in user will receive an error message after signing in to let them know to contact their IT team. Their Customer Account Administrator(s) will have to add the user to the CSI Database via the User Management Dashboard.
Does CSI support SCIM Provisioning to keep a customer's IdP in sync with CSI's database?
CSI currently does not support SCIM provisioning, but it is on the roadmap for early 2024.
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