Common licensing errors are listed in the tables below.
Licensing
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errors generated when running CSI software
Error Code | Problem Description |
|---|---|
10 | License not found though LM servers are running. Additional details and resolution for error # 10. |
11 | User-defined license not found - level defined in level.txt or program.ini file not found. Additional details and resolution for error # 11. |
17 | LM servers are not running. Additional details and resolution for error # 17. |
20 | License found but update failed. Additional details and resolution for error # 20. |
30 | License found but license is not valid. Confirm system date on machine is correct and then send lservrc file to CSI to determine why license file is not valid. |
| 40, 50 | Illegal license not served by CSI. |
| 120 | License file incomplete. For standalone licenses, deactivate license and then reactivate the license. |
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