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Info
titleImportant

The license activation server ports are 80 and 443. If either of these ports is blocked, they need to be opened, otherwise license activation will not be possible. Please refer to the Error 'Port 80 (or 443) is not responding' when running activation tool for web-activated licenses article for additional information.

For products released prior to 2/4/2014, ports 8080 and 8443 were used instead of ports 80 and 443. If you are using products released prior to 2/4/2014, please upgrade to the latest version as ports 80 and 443 are typically opened on most systems by default.

A video of the procedure can be found below:                                                                                                                                                                                                                                                                                                                        

Widget Connector
urlhttps://www.youtube.com/watch?v=frfHM1yNKck

 

 

 

Troubleshooting standalone license problems

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The methods for diagnosing and solving licensing problems for web-activated licensing remain the same as for conventional licensing. A valid "lservrc" license file is still required in the installation folder.

 

See also

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