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Info

This page describes errors and suggestions for their resolution.

 

Installation errors

Installation errors are listed as follows:

...

Overview of Windows-related errors

  • - This article describes negative error codes for file operations which indicate the negative of a Windows code.

  • - This

    article describes spontaneous reboots and system crashes which occur with XP SP3.

Error # 0

  • This error is associated with the array pointers, which may become corrupted while editing the model. To resolve, recreate the data arrays by selecting Edit > Auto Relabel All > OK.

...

  • Models should not be run from servers as this may corrupt the files. Copy the *.edb file to your desktop, then run it on the local hard drive. Ensure that large models have sufficient disk space.

Error # 10

  • This error occurs either when another user is running the software, or when the software license has expired. To resolve expiration, submit a new license request with

    .

Error # 20

  • Error # 20 indicates that a request to update the license has failed. The cause and resolution of this error is described in the Error 20 when updating license article.

Error # -32

  • SAP2000 error # -32 corresponds to Windows error code # 32. This is a sharing violation most likely due to the file in question being used by another process. This error should be resolved by closing all other programs that may be using the file, or by restarting the computer. Additional details may be found on the Windows

    page.

Error # 41

Error Message: Error 41: Allocate Error # 41

...

Error # 112

Error Message:

Code Block

ERROR_DISK_FULL
112 (0x70)
There is not enough space on the disk.

...

  1. Unregister DAO by selecting Start > Run, copy and paste the line below, then select OK

    regsvr32 /U "C:\Program Files\Common Files\Microsoft Shared\DAO\DAO360.dll"
  2. Re-register DAO by selecting Start > Run, copy and paste the line below, then select OK

    regsvr32 "C:\Program Files\Common Files\Microsoft Shared\DAO\DAO360.dll"

...

  • This error may be associated with the file being saved to a location where the software does not have full read / write access. If this is the case, the issue may be resolved by saving the file locally and re-opening.

Installation Wizard errors

No network connection is available

You may receive this error even when the computer is connected to internet. The Installation Wizard checks whether the computer has both ports 8080 and 8443 open. If they are not open, then the "No network connection is available" error message is displayed. The resolution of this error would be to open these ports.

...

You may also find it useful to review the Error 403 when running activation tool for web-activated license article.

 

 

See also