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The error 75 occurs when checking out a commuter license. Error can occur when an issue with the Sentinel RMS License Manager cannot be recovered automatically or if there is an issue with persistence files/registry on the client machine. Persistence data may also becomes corrupted when different versions of client and server are used together in a mixed environment.

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Table of Contents

Overview

There are two possible methods to resolve this error. Please try the first option before requesting a cleaning file for the second option. 

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Info
titleNOTE

As an alternative process, go to Administrative Tools, run Services, then stop or start the Service "Sentinel RMS License Manager".

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Related Emails:

  • Email "Error #75": (fh → as, 1/17/2019)
  • Email "Procedure for cleaning files": (mw → ok, 3/29/2013, ID 10748480)

Related Incidents:

  • Incident 46708: Request cleaning file dated for 24th July 2012

See also

 

 

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