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h1. Overview

Web-activated licensing starts with the sales order. As a part of the sales order, the user needs to provide a licensing contact. As soon as the order is complete, the licensing contact receives an [Activation Key|kb:Activation key] by email that they enter into the software during or after the installation process.

More specifically, the user runs a license [activation tool|kb:StandAloneKey.exe] that is provided with the installation and copy/pastes in the key. This tool then generates a [locking code|kb:Locking code], transmits it over the internet to a license generation server, which in turn sends a license file back to the user’s machine and adds it to the installation.

The locking code is based on multiple hardware characteristics. Computer Key ([USB key|kb:USB key]) is no longer needed or supported for Web-Activated licensing.

h1. License activation, deactivation, reactivation and renewal

Standalone licensees run the [StandAloneKey.exe|kb:StandAloneKey.exe] license activation tool to activate, deactivate, reactivate, and renew their web-activated license. This tool can be found in the CSiLicensing subfolder of the product installation, and a shortcut is provided on the Windows Start menu. The activation key is only required to activate or reactivate a license. Users should always deactivate their license before uninstalling the software product. 

h1. Troubleshooting standalone license problems

Please refer to the [Licensing errors and their resolution|kb:Licensing errors and their resolution] article for troubleshooting instructions specific to each error code.

The methods for diagnosing and solving licensing problems for web-activated licensing remain the same as for [conventional licensing|kb:Standalone license (conventional)]. A valid ["lservrc" license file|lservrc - license file] is still required in the installation folder.



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Related emails:
* {email:date=10/26/2012|from=bm|to=of|subject=web-activated licensing|comment=|id=9896004}
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