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If\\
you
areIssues facing problemsassociated with your SAP2000 installation, you can use the following steps to install[SAP2000|sap2000:home] *installation* may be resolved by installing the latest software version ofthrough the program and see if this resolves the issue you are facingfollowing process:

(1)# Backup the license file.
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(2)# Uninstall SAP2000 V14using usingthe "Add/Remove Programs" feature inwithin the controlControl panelPanel.
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(3)# Delete the installation folder, (typically located under:
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#* C:\Program File\Computers and Structures\SAP2000 14)

(4) \[ v \]
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# Delete the userUser settingSetting folder. Depending upon the OS, thelocated userunder:
settings\\
folder is:

* Windows Vista/7 -\\
#* C:\Users\[UserName\]\AppData\Local\Computers and Structures (for *Windows 7 or Vista*)
Windows\\
XP\\
-#* C:\Documents and Settings\[User Name\]\Local Settings\Application Data\Computers and Structures 
(5) (for *Windows XP*)
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# Download the standalone installation using the link provided by CSI and use to install the program.

{info}
Please note that every fresh installation of SAP2000 will put the default trial license in the installation folder. After the installation, you would need to replace the {new-tab-link:http://www.csiberkeley.com/}CSI{new-tab-link}, then install [SAP2000|sap2000:home].
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# After installation, the default trial license file (file named "lservrc" in*lservrc*), located within the installation folder), must be replaced with the licencelicense file provided to you by the licensing department so{new-tab-link:http://www.csiberkeley.com/}CSI{new-tab-link} Licensing Department such that the programsoftware can useuses the permanent license file instead.
{info}

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*Related IncidentsIncident:*
* 27559: Installation problems (by rs)
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